Career Windermere Munnar

Housekeeping Supervisor

What you will do..

• Main responsibility is to work and supervise housekeeping.
• Inspection and maintain strong levels of cleanliness.
• Provide the very needed attention to detail.
• Book keeping and reports.
• Attend briefing.
• Training staff.
• Would be in interdisciplinary job roles, and should be flexible with the operations requirement.

Whom we expect..

• Requires to be Proactive, and enthusiastic.
• Good interpersonal skill and requires to manage team relationship & willingness to work as team.
• Keen to maintain strong levels of cleanliness, and has an eye for details.
• Fluency in English and Malayalam is desired.
• Keen to learn and evolve.
• Pleasant and hospitable.
• Its desired that candidates have 4 years of work experience in relative field of Hotels, hospital or facility managements.
• Its desired that candidates have training in Hotel Management studies 1 yr course and above.

Guest Relations - Host

What you will do..

• Providing a genuinely welcoming and memorable stay for guests.
• Proactively providing guests solutions to meet expectation and also exceeds them.
• Ensure guests have a good experience.
• Coordinate with team members in facilitating guest requirements, along with supervision that all is in order.
• Assist guests in making itineraries, and curate experiences.
• Be available for guests to address their concerns, note feedback.
• Be available for guest right from arrival until they leave, and be point of contact for those who are repeat guests.

Whom we expect..

• Genuinely passionate about hospitality and likes people interaction.
• Need to be fluent in English.
• Good interpersonal skill & willingness to work as part of team on the floor.
• Keen to learn, adapt and evolve.
• It may be noted that one can be from any discipline of education or work experience, we are happy to have people bring in their own identity.

Bakery Junior Chef

What you will do..

• Need to know a variety of cakes, cookies, and deserts.
• Interested in experimenting with new desserts.
• Maintain an orderly station and high levels of cleanliness.
• Should be flexible with the operations requirement and help in other areas of the kitchen.

Whom we expect..

• Interested in baking & cooking.
• Willingness to work as team.
• Its desired to have over a year of baking experience.

Restaurant Service - Senior Stewart

What you will do..

• Welcoming to guests, and be caring to guests needs.
• Attends to guests requests & serve them accordingly.
• Attend briefs and coordinate with other team members.
• Record maintenance.
• Assures cleanliness and taking care of cutlery, crockery, glass wares etc.
• Should be willing for interdisciplinary job roles, and should be flexible with the operations requirement.
• Attend to guest requirements and note down feedback and communicate to heads.

Whom we expect..

• Good interpersonal skills, and fluency in English, Hindi and Malayalam.
• Willingness to learn.
• Willingness to work as a team.
• Pleasant and hospitable.
• have to have good emotional skill, patience and provide for genuine attention to guest's needs.
• Its desired that candidates have 4 years of work experience in relative field of Hotels, restaurants, cafes.
• Its desired that candidates have training in Hotel Management studies 1 yr course and above.

Naturalist

What you will do..

• Create interest in guests about the region and flora n fauna.
• Guide on walking trails, birding walks and such experiences.
• Constantly develop material for social media content, nature interpretation material for guests.
• Look at possibilities of enhancing biodiversity, conservation and nature friendly practices for the property and for the region.
• Assist front office and host to attend to guests needs.
• Coordinate with team on guest requirements.

Whom we expect..

• Genuinely passionate about Nature, and love for the outdoors.
• Interested in sharing and parting knowledge to others.
• Fluency in English.
• Loves to interact with people.
• Willing to learn and evolve.
• Its desired if one is a photographer, and has experiencing in guiding.

Guest Service (Freshers) Housekeeping & Dining

What you will do..

• Train as you work, and within no time you will be very valuable to the team.
• would be in interdisciplinary job roles, and should be flexible with the operations requirement.

Whom we expect..

• Good interpersonal skill & willingness to work.
• Pleasant and hospitable.
• Keen to learn, adapt and evolve.
• should be willing for interdisciplinary job roles, and should be flexible with the operations requirement.

Reservation – Guest point of Contact

What you will do..

• Attend email, phone calls, social media messages regarding enquiry or information.
• Help in direct guests make a decision on travel.
• Be available to assist a prospective guest through the journey of booking and beyond.
• Proactively providing guests solutions to meet expectation and follow ups.
• Meticulously manage information, and communicate to various teams and properties.
• Contact list management.
• Reservation software use.
• Coordination with properties on guest arrivals and follow ups.

Whom we expect..

• Pleasant and hospitable.
• Fluency in English, Hindi and Malayalam and good written English.
• Meticulous in work.
• Willingness to work as a team.